Your Privacy is Our Priority

Privacy Policy

At Reddy Book, we are committed to protecting your privacy and ensuring the security of your personal information. This policy explains how we collect, use, and safeguard your data.

Introduction

Welcome to Reddy Book (also known as Reddy Anna Book), India's trusted online gaming platform since 2010. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our services.

By accessing or using our platform, you agree to the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

Important: We regularly update our Privacy Policy to reflect changes in our practices and legal requirements. Please review this policy periodically for updates.

Information We Collect

We collect several types of information to provide and improve our services to you:

Personal Information

  • Account Information: Name, email address, phone number, date of birth, and other registration details
  • Identity Verification: Government ID, PAN card, or other documents required for KYC verification
  • Contact Information: Address, phone numbers, and email addresses
  • Financial Information: Bank account details, UPI IDs, transaction history, and payment method preferences

Usage Information

  • Device Information: IP address, browser type, device type, operating system, and mobile network information
  • Activity Data: Game preferences, betting history, login times, session duration, and platform interactions
  • Location Data: General location information to comply with regional regulations and provide localized services

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our platform and hold certain information. Cookies are files with small amount of data which may include an anonymous unique identifier.

How We Use Your Information

We use the collected information for various purposes:

Purpose Description
Account Management To create and manage your account, verify your identity, and provide customer support
Service Delivery To process transactions, facilitate betting activities, and provide gaming services
Security & Fraud Prevention To detect and prevent fraud, unauthorized access, and other malicious activities
Legal Compliance To comply with legal obligations, including anti-money laundering regulations and responsible gaming requirements
Communication To send important updates, promotional offers (with consent), and respond to inquiries
Service Improvement To analyze usage patterns and improve our platform, features, and user experience

Data Sharing and Disclosure

We may share your information with third parties only in the following circumstances:

Service Providers

We may employ third-party companies and individuals to facilitate our service, provide the service on our behalf, perform service-related services, or assist us in analyzing how our service is used.

Legal Requirements

We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

Business Transfers

In the event of a merger, acquisition, or asset sale, your personal data may be transferred. We will provide notice before your personal data is transferred and becomes subject to a different Privacy Policy.

Security Assurance: We never sell your personal information to third parties for marketing purposes without your explicit consent.

Data Security

The security of your data is important to us. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Our Security Measures Include:

  • Encryption: 256-bit SSL encryption for all data transmissions
  • Access Controls: Strict access controls and authentication protocols
  • Regular Audits: Security audits and vulnerability assessments
  • Secure Infrastructure: Industry-standard firewalls and intrusion detection systems
  • Employee Training: Regular security awareness training for all staff

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure.

Your Rights

Depending on your location, you may have certain rights regarding your personal information:

Access and Correction

You have the right to access the personal information we hold about you and to request correction of inaccurate data.

Data Portability

You have the right to receive your personal information in a structured, commonly used format.

Deletion

You may request deletion of your personal information, subject to certain legal obligations we may have.

Marketing Preferences

You can opt-out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.

Cookies

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

Cookies Policy

We use cookies and similar tracking technologies to track the activity on our service and hold certain information.

Types of Cookies We Use:

  • Essential Cookies: Necessary for the website to function properly
  • Preference Cookies: Remember your preferences and settings
  • Analytics Cookies: Help us understand how visitors interact with our website
  • Marketing Cookies: Used to track visitors across websites to display relevant advertisements

You can learn more about cookies and how to manage them at www.allaboutcookies.org.

Children's Privacy

Our service is strictly for individuals who are 18 years of age or older. We do not knowingly collect personally identifiable information from anyone under the age of 18.

If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.

Responsible Gaming & Data Protection

We are committed to promoting responsible gaming and protecting vulnerable individuals:

  • We implement age verification procedures to prevent underage gambling
  • We provide self-exclusion tools and deposit limits
  • We monitor gaming patterns for signs of problematic behavior
  • We collaborate with responsible gaming organizations
  • We provide resources and support for individuals seeking help with gambling addiction

Need Help? If you or someone you know has a gambling problem, contact the National Center for Responsible Gaming at 1-800-522-4700 or visit www.ncpgambling.org

Policy Updates

Last Updated: March 15, 2024

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact our Data Protection Officer:

Email Support

privacy@reddybook.com

Phone Support

+91-XXXXXXXXXX

Registered Office

Reddy Book Pvt. Ltd.
Hyderabad, Telangana, India

We typically respond to privacy inquiries within 24-48 hours during business days.

Privacy Support